C Space Announces Two More Senior Leadership Promotions in London Following a Year of Strong Growth

Customer agency, C Space, is excited to announce two new leadership changes out of its London office after the businesses experienced its most successful quarter on record.

C Space

APRIL 24, 2018

April 24 2018, London – Customer agency, C Space, is excited to announce two new leadership changes out of its London office after the businesses experienced its most successful quarter on record. Richie Jones has been promoted to Director of Partnerships, a role formerly held by Kathryn Blanshard, who has recently been promoted to Managing Director UK. Claire Sippitt has been promoted to Consultancy Director after six successful years in the business.

Richie Jones, formerly Consultancy Director, has spent the past 18 months developing his team into a centre of excellence for some of C Space’s largest accounts. He will now dedicate his time to innovating C Space’s core approach, winning new client partnerships, and fostering talent.

Blanshard said: “I’m delighted that we are able to put two talented team members into leadership roles that will allow them to have a bigger impact on our people and clients. Richie’s new role as the Director of Partnerships role allows our clients to ask more of us – to evolve to meet the changing needs of their businesses and increase the impact that our work can have to help them grow. His ability to listen deeply to clients, craft innovative solutions, and build amazing teams to deliver them puts him in a great position to lead our Partnerships moving forward.”

“The crucial thing to note about the role is in the name – it’s about partnership, not about specific methodologies, industries or challenges,” said Jones. “I’ve been fortunate to work with some visionary colleagues and clients who have helped stretch and challenge our thinking. Through communities of customers, experts and employees, using data & analytics, immersion, events, and amazing creative, we have built relationships that have lasted years, and kept evolving over that time. I’m really excited to continue pushing, innovating and listening to what our clients need to keep Partnerships at C Space where it should be – at the cutting edge of technology, insight and consultancy, with the customer at the heart.”

Since joining the business in 2012, Claire Sippitt has been instrumental in growing several of C Space’s largest accounts across several different industries including: FMCG, technology and automotive. As Consultancy Director, she will use her insight and client management skills to help her clients land a greater impact within their businesses and will also emphasise building and developing her team.

“Claire’s promotion is a testament to her growth mindset. Over the last six years, she’s made a huge contribution to the business, moving from Associate Consultant to Consultancy Director through building her own portfolio of global clients and growing her people along the way. Her ability to cultivate strong, trusted relationships with her clients and her team is second to none and we’re looking forward to seeing Claire build her own consultancy unit at C Space.”

Sippitt said, “I’m excited to take on this new challenge. I feel proud to be part of a business that nurtures talent and promotes from within, and having spent the majority of my career here, I have benefited from that in so many different ways. My belief that relationships are the source of results is a philosophy I bring to my clients as much as to my team. I’m looking forward to applying everything I’ve learned – from our creative research methodologies to how we elevate the role of insight to our sales approach – to continue growing my client relationships and my teams.”

These promotions are demonstrations of C Space’s commitment to growing internal talent. The business also seeks to diversify its workforce. Over the past year, they have blinded CVs to mitigate unconscious bias, launched an apprenticeship scheme to challenge assumptions that individuals need degrees to excel in consultancy and improved their parental leave policies.

Press coverage: Research-live and MRWeb.

You may be interested in:

Brand matters… now more than ever

Brand matters... now more than ever In the face of rapidly shifting customer expectations, it can be hard for brands to maintain relevance. Charles Trevail, CEO of C Space and Interbrand, delves into the recent changes in consumer behavior, and why,...

Rita McGrath: Inflection Spotting

Rita McGrath: Inflection Spotting Subscribe to the Outside In podcast: Any company can detect early warning signs of a looming inflection point. They just need to know where to look and when to act. So says Columbia Business School professor and author...

C Space launches ‘Customer as a Service’ scheme

C Space launches ‘Customer as a Service’ scheme

Research Live

UK – Global customer agency C Space has consolidated its insight offering by launching a new toolkit, ‘Customer as a Service’ (CaaS).

Branding with Soul: Q&A with Tina Sharkey, co-founder & CEO, Brandless

Branding with Soul: Q&A with Tina Sharkey, co-founder & CEO, Brandless Tina Sharkey is an entrepreneurial force. Since the days of the dial-up modem, she has been building communities, companies, and brands “with soul.” Today, she’s co-founder and CEO of Brandless, a...

Tom Siebel: What Exactly is Digital Transformation?

Tom Siebel: What Exactly is Digital Transformation? Subscribe to the Outside In podcast: In the corporate world, it’s evolve or die. Since 2000, 52% of Fortune 500 companies have either been acquired, merged, or gone bankrupt. Tom Siebel believes digital...

Customer Values: Q&A with Peter Fader, Professor of Marketing, The Wharton School at the University of Pennsylvania

Customer Values: Q&A with Peter Fader, Professor of Marketing, The Wharton School at the University of Pennsylvania Peter Fader has written two books, both with “customer centricity” in the title: Customer Centricity and The Customer Centricity Playbook. You’d think...

Research experts even more vital in big data era

Research experts even more vital in big data era

by James Gordon
Raconteur

For companies to add value through data science, they still need market researchers to interpret the “what” from the “why”. C Space Regional CEO, EMEA & APAC, Felix Koch provides comment.

The Collaborative Advantage

The Collaborative Advantage7 Ways to Combine Big Data Methods with Active Customer Collaboration The huge promise of Big Data also lies in its biggest limitation. There’s a temptation to think that companies no longer need to bring the active, knowing, feeling human...

Customer Inside: A Practitioners Guide to Online Communities

Report Customer Inside: A Practitioners Guide to Online Communities C Space partnered with the Market Research Society (MRS) and 130 client side practitioners to explore & understand how to get the most out of online communities (and the agencies that run them)...

Kate Tellers, The Moth: Principles of Great Storytelling

Kate Tellers, The Moth: Principles of Great Storytelling Subscribe to the Outside In podcast: Stories are the great unifier. When told well, they create a powerful connection to the human experience. No organization knows this better than The Moth. Since...