by Daniel Sills | Apr 12, 2021 | Communications & Messaging, Customer Strategy, Product & Service Development
Steve Huffman, CEO, Reddit: The Evolution of Community Outside In with Charles Trevail · Steve Huffman, CEO, Reddit: The Evolution of Community Subscribe to the Outside In podcast: In 2005, when Steve Huffman co-founded Reddit, the 21-year-old engineer envisioned a...
by Daniel Sills | Apr 12, 2021 | Communications & Messaging, Customer Strategy
Sal Khan, CEO, Khan Academy: Personalizing Education for the Knowledge Economy Outside In with Charles Trevail · Sal Khan, CEO, Khan Academy: Personalizing Education for the Knowledge Economy Subscribe to the Outside In podcast: In 2005, when Sal Khan was tutoring his...
by Daniel Sills | Apr 12, 2021 | Communications & Messaging, Customer Strategy
Ed Bastian, CEO, Delta Air Lines: Restoring Confidence in Air Travel Outside In with Charles Trevail · Ed Bastian, CEO, Delta Air Lines: Restoring Confidence in Air Travel Subscribe to the Outside In podcast: Over the decades, the airline industry has had to grapple...
by Christina | Mar 8, 2021 | Communications & Messaging, Customer Experience
Where are all the feminist businesses? International Women’s Day (IWD) – simultaneously a celebration of women’s achievements, and a reminder of how much more needs to be done. Now, almost exactly one year on from the start of a pandemic that has set women’s progress...
by Daniel Sills | Feb 25, 2021 | Communications & Messaging, Customer Experience
Ellen Langer, PhD, Harvard University: Finding Mindfulness Outside In with Charles Trevail · Ellen Langer, PhD, Harvard University: Finding Mindfulness Subscribe to the Outside In podcast: People often confuse the act of being mindful with the practice of meditation....
by Alessandro Pascoli | Feb 19, 2021 | Communications & Messaging
Customer Now 2021/03 Respect as a source of competitive advantage By Jessica DeVlieger The companies that are getting it right know that insight – when operationalized – has the potential to drive growth and create competitive advantage. According to new research from...
