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Steve Huffman, CEO, Reddit: The Evolution of Community

Steve Huffman, CEO, Reddit: The Evolution of Community

by Daniel Sills | Apr 12, 2021 | Communications & Messaging, Customer Strategy, Product & Service Development

Steve Huffman, CEO, Reddit: The Evolution of Community Outside In with Charles Trevail · Steve Huffman, CEO, Reddit: The Evolution of Community Subscribe to the Outside In podcast: In 2005, when Steve Huffman co-founded Reddit, the 21-year-old engineer envisioned a...
Sal Khan, CEO, Khan Academy: Personalizing Education for the Knowledge Economy

Sal Khan, CEO, Khan Academy: Personalizing Education for the Knowledge Economy

by Daniel Sills | Apr 12, 2021 | Communications & Messaging, Customer Strategy

Sal Khan, CEO, Khan Academy: Personalizing Education for the Knowledge Economy Outside In with Charles Trevail · Sal Khan, CEO, Khan Academy: Personalizing Education for the Knowledge Economy Subscribe to the Outside In podcast: In 2005, when Sal Khan was tutoring his...
Ed Bastian, CEO, Delta Air Lines: Restoring Confidence in Air Travel

Ed Bastian, CEO, Delta Air Lines: Restoring Confidence in Air Travel

by Daniel Sills | Apr 12, 2021 | Communications & Messaging, Customer Strategy

Ed Bastian, CEO, Delta Air Lines: Restoring Confidence in Air Travel Outside In with Charles Trevail · Ed Bastian, CEO, Delta Air Lines: Restoring Confidence in Air Travel Subscribe to the Outside In podcast: Over the decades, the airline industry has had to grapple...
Where are all the feminist businesses?

Where are all the feminist businesses?

by Christina | Mar 8, 2021 | Communications & Messaging, Customer Experience

Where are all the feminist businesses? International Women’s Day (IWD) – simultaneously a celebration of women’s achievements, and a reminder of how much more needs to be done. Now, almost exactly one year on from the start of a pandemic that has set women’s progress...
Ellen Langer, PhD, Harvard University: Finding Mindfulness

Ellen Langer, PhD, Harvard University: Finding Mindfulness

by Daniel Sills | Feb 25, 2021 | Communications & Messaging, Customer Experience

Ellen Langer, PhD, Harvard University: Finding Mindfulness Outside In with Charles Trevail · Ellen Langer, PhD, Harvard University: Finding Mindfulness Subscribe to the Outside In podcast: People often confuse the act of being mindful with the practice of meditation....

Respect as a source of competitive advantage

by Alessandro Pascoli | Feb 19, 2021 | Communications & Messaging

Customer Now 2021/03 Respect as a source of competitive advantage By Jessica DeVlieger The companies that are getting it right know that insight – when operationalized – has the potential to drive growth and create competitive advantage. According to new research from...
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