by Amadeus Redha | Mar 20, 2019 | Communications & Messaging, Customer Experience, Customer Strategy
The death and rebirth of the service station Service stations are unique places. They sit at the intersection of retail, hospitality, energy, and mobility. But the truth is, without serious innovation, service stations will end up like deserted Wild West Main Streets....
by Martha Jacobs | Mar 7, 2019 | Communications & Messaging
International Women’s Day 2019: I’mbalanced We took the official theme, Balance for Better, built on it and created the I’mbalanced campaign. Over the last few days, everyone has been given the opportunity to make a small suggestion for a better, more...
by Amadeus Redha | Mar 7, 2019 | Communications & Messaging
Err on the side of culture In a relentless bid to revamp their company culture, leaders often find themselves trying to solve problems that may not need solving. What if leaders looked at things differently? What if, instead of attempting to paint a pretty picture of...
by Daniel Sills | Mar 6, 2019 | Communications & Messaging, Customer Experience
Jeremy Gilley: When an Idea Becomes a Movement Subscribe to the Outside In podcast: It started with a filmmaker’s audacious idea: establish one day of global unity, intercultural cooperation, and ceasefire. Now, 20 years later, 1.2 billion people around the world...
