by Daniel Sills | Jan 21, 2021 | Communications & Messaging, Customer Experience
Lorraine Twohill, CMO, Google: Represent the World Outside In with Charles Trevail · Lorraine Twohill, CMO, Google: Represent the World Subscribe to the Outside In podcast: When Lorraine Twohill joined Google in 2003, the nascent tech company was just beginning to...
by Christina | Jan 21, 2021 | Communications & Messaging, Customer Experience
C Space promotes Jessica DeVlieger to global CEO role C Space, the global customer agency today announced that Jessica DeVlieger will become its new Global Chief Executive Officer, effective February 1st, 2021. Tweet BOSTON, January 21, 2021 – C Space, the...
by Christina | Jan 19, 2021 | Communications & Messaging, Customer Experience
Christopher Nurko, Global Chief Innovation Officer, has been named as a Global LGBTQ+ Role Model by INvolve Interbrand Group are proud to announce that Christopher Nurko, Global Chief Innovation Officer, has been named as a Global LGBTQ+ Role Model by INvolve, the...
by Christina | Jan 18, 2021 | Communications & Messaging, Customer Experience
The new rules of engagement (according to customers) How did 2020 change the rules of engagement between customers and brands? For nearly a decade, we’ve tracked the connection between companies and customers. What we saw in 2020 was a complex and rapidly changing...
by Christina | Dec 17, 2020 | Communications & Messaging
Episode 17 2020 “In” Review We look inside ourselves for what breaks through 2020 “In” Review In March of 2020, we launched “Customer, Now” as an exploration with 504 people in China, Germany, India, Japan, UK and the US, to understand how people’s lives are changing...