Rita McGrath: Inflection Spotting

Subscribe to the Outside In podcast:

Any company can detect early warning signs of a looming inflection point. They just need to know where to look and when to act. So says Columbia Business School professor and author Rita McGrath. She returns to the podcast for a discussion about her new book, Seeing Around Corners – giving advice on how to spot inflection points early, decide what to do, and get an organization on board. She shares stories of how companies like Nike, Netflix, and Microsoft have all taken advantage of inflection points, and common barriers to spotting them.

Listen to this episode to learn:

  • What is an inflection point?
  • Advice for business leaders on how to position yourself at the “edges” of your organization
  • How inflection points make the “taken-for-granted assumptions about a business irrelevant”
  • The three inflection points that propelled Netflix to success — and the fourth one on the horizon
  • How Satya Nadella transformed Microsoft’s future by rethinking its “leading indicators”
  • Why climate change is one inflection point businesses can no longer afford to ignore

For more information on Seeing Around Corners.

You may be interested in:

The Future Customer, as featured in The Times

The Future Customer As featured in The Times // Raconteur How has COVID-19 shifted your shopping mindset? Are you more mindful of the brands you shop at? The Future Customer special report, published in The Times, looks at how COVID-19 has...

The Better Why

The Better Why

Raconteur

In the battle for relevance, why does the promise of big data alone still fail to deliver? Context holds the answer. 

Pamela Newkirk: Confronting the Reality of Racism in Corporate America

Pamela Newkirk: Confronting the Reality of Racism in Corporate America Subscribe to the Outside In podcast: America was founded on principles of justice and equality. Yet, it has never lived up to these ideals in regards to how citizens of color are...

Customer Inside: A Practitioners Guide to Online Communities

Customer Inside: A Practitioners Guide to Online Communities C Space partnered with the Market Research Society (MRS) and 130 client side practitioners to explore & understand how to get the most out of online communities (and the agencies that...

Stop & Shop customers star in new COVID-19 safe shopping campaign

Stop & Shop customers star in new COVID-19 safe shopping campaign

by Russell Redman
Supermarket News

In a new advertising campaign, Stop & Shop is turning to a trusted source to promote safe shopping practices during the coronavirus crisis: its customers.