Building and launching the world’s largest dedicated Spanish-language streaming service.

For decades, Univision has elevated Latin culture through diverse Spanish-language programming across North America. We were challenged with creating the new brand and developing the product launch strategy for a premier Spanish-language streaming service for a global Latin audience and ultimately an icon of Latin cultures.

Meet the Online Community members who helped along the way.

Inspired by insights garnered from an Online Community made of over 800 consumers across eight Spanish-speaking markets, the importance and understanding of diverse rich cultures was paramount for this audience. We turned to consumers to help us think through how to reach the incredibly diverse audiences we needed across the vast cultural mosaic that is Latin America. We got vulnerable, asking pointed questions about their lives, their needs and desires and what would inspire them to care.

With C Space, Univision now has a set of strategic growth tools to activate the ViX brand. A market-specific Demand Space Segmentation that maps viewers’ unique needs and behaviors created a roadmap that connects the ViX brand strategy to real consumer experiences and opportunities. This was used by a variety of Univision teams for targeting, messaging, market entry, and taking on the competition moving forward. This consumer segmentation became the key customer acquisition and engagement strategy for activating future growth for for ViX’s new brand.

ViX is now the largest dedicated Spanish-language streaming service in the world, with more than 25 million monthly active users on its free tier alone.

ViX was awarded Apple TV’s App of the Year in 2022 globally – the first Spanish-language app to receive this recognition – and Google Play’s Best App of 2022 in Mexico