Creating and Defining the Role of Chief Customer Officer
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Chief Customer Officers are the latest addition to the C-suite. Jose Vergara, CCO at McKesson Medical Imaging, joins the podcast to share how he’s finding success in this newly-minted position.
Listen to this episode to learn:
- How the role of the Chief Customer Officer is evolving around the changing needs of customers
- Why partnering with customers to enable and nurture their own success is a competitive advantage
- Advice on how to balance customer and company expectations in order to transform company culture, differentiate against competitors, and grow
Learn more about this episode on The Huffington Post.