Press

press

Is NPS truly ‘the growth marketer’s secret weapon’ or more ‘snake oil and fake science’?

by Samuel Scott
The Drum

Christina Stahlkopf, Associate Director of research at customer agency C Space, uses a theme park as a hypothetical example of how companies can understand the context of a NPS score.
press

Research experts even more vital in big data era

by James Gordon
Raconteur

For companies to add value through data science, they still need market researchers to interpret the “what” from the “why”. C Space Regional CEO, EMEA & APAC, Felix Koch provides comment.
press

Interbrand and C Space launch Customer Experience tool

Research Live

US – Brand Consulting Group’s two agencies, brand consultancy Interbrand and customer agency C Space, have partnered on a new integrated customer experience offering, Interbrand X.
press

Future mobility—an urban legend outside of the city?

Automotive World

Will future mobility solutions leave rural customers out of the discussion? Benjamin Moncrieffe, Head of Auto+ at C Space, recently spoke at the M:bility Conference, sharing his thoughts on why cities will take the lion’s share of future mobility investments.
press

What does successful cultural change look like?

by Stephen Jones
Management Today

Creating an inclusive culture is not easy, says C Space Regional CEO, EMEA & APAC and Agent of Change, Felix Koch.
press

BAT companies prove the case for customer-centrism

by Felix Koch (C Space)
Campaign

Alibaba, Baidu and Tencent have built multi-billion dollar businesses by putting the customer—not the advertiser—at the centre of their thinking, and Western platforms should take note.
press

'Men of quality back equality': the male business leaders shattering glass ceilings

by Kate Bassett
Campaign

The men fighting for a more equal workplace. It’s not just women who are Agents of Change in the battle for gender equality. Phil Burgess, People & Operations Officer at C Space and Felix Koch, Regional CEO, EMEA & APAC, were both named on Management Today’s Agents of Change 2019 list.
press

The men fighting for a more equal workplace

by Kate Bassett
The Daily Telegraph

The men fighting for a more equal workplace. It’s not just women who are Agents of Change in the battle for gender equality. Phil Burgess, People & Operations Officer at C Space and Felix Koch, Regional CEO, EMEA & APAC, were both named on Management Today’s Agents of Change 2019 list.