BOSTON, January 8, 2025

C Space, the world’s leading insight community, customer strategy, and innovation agency, is delighted to announce that Jennifer Adams has rejoined the company as SVP, Head of Insight Communities Excellence.

Since her grad school days at Harvard, Adams has believed in the internet’s power to connect people across space and time and around shared passions to effect meaningful change. That’s what originally led her to C Space — then operating as Communispace — in 2004. She spent the next 10 years building C Space’s market research online communities (MROCs) practice in Boston, then opening and leading the London office, then opening and leading the NYC office.

In 2014, Adams left to create Big Village’s (formerly Engine/ORC International) Digital Hives and Online Communities practice where she was responsible for all aspects of the product, services and technology and led a consultative team on all client projects.

During her 20 years in the insight communities space, Adams touched every aspect of online research at a global level from engagement design, recruitment, member health and incentivization to creative learning agenda design, live focus group-, IDI- and asynchronous-qualitative facilitation, analysis and strategy.

“C Space pioneered the use of insight communities 25 years ago. As we prepare to celebrate that anniversary throughout 2025, Jen’s return is perfectly timed,” said Melissa Sauter, CEO of Escalent, parent company to C Space and Hall & Partners. “Not only is she a passionate advocate for communities’ ability to create connection, build empathy and find meaning, but she’s primed to continue advancing the category using human-led AI to enable more speed and scale to find valuable insights from unstructured data.”

Adams earned a master’s degree in educational technology and a bachelor’s degree in English literature and language from Harvard University.

About C Space
C Space is the world’s leading insight community, customer strategy, and innovation agency, putting relationships at the heart of business to drive growth. We make relationships count by building mutual value between people and brands as the ultimate competitive advantage. Since joining Escalent Group in 2023, we’re now a team of 1,800 researchers, data scientists, moderators, creatives, developers and UX professionals. We put the power of our customer expertise, Escalent’s industry expertise, and Hall & Partners’ brand expertise at your fingertips. Visit CSpace.com to see how we inspire tomorrow’s solutions and grow the world’s most relevant brands.

About Escalent
Escalent is an award-winning data analytics and advisory firm specializing in industries facing disruption and business transformation. As catalysts of progress for more than 40 years, we accelerate growth by creating a seamless flow between primary, secondary, syndicated and internal business data, providing consulting and advisory services from insights through implementation. We are 1,800 team members strong, following the acquisition of C Space and Hall & Partners in 2023. Escalent is headquartered in Livonia, Michigan, with locations across the US and in Australia, Canada, China, India, Ireland, the Philippines, Singapore, South Africa, UAE and the UK. Visit escalent.co to see how we are helping shape the brands that are reshaping the world.