We’re relationship experts who help businesses thrive in the relationship economy.
In today’s environment, brands need to learn to give, as much as they seek to get. Thriving brands invest in their most valuable relationships, strategically, intentionally and confidently.
Stronger relationships build stronger brands. We can prove it.
The CXC System has been validated by over 8 years of research. Customer-inspired and human-centric, it quantifies the strength and quality of customers’ relationships with brands and has a built-in typing tool that lets us segment customers by different relationship types, or statuses.
Our team of 400+ brings the right mix of audiences, approaches and experts to meet you and your customers where you are.
Working with C Space, we came up with a novel approach. What if we met our customers as people, not as data, in an engaging way that captivated the team and taught them at the same time.
Matt Cahill, Senior Director, US Consumer Insights, McDonald’s
We’re helping our clients understand, manage and grow the relationships that matter most.
McDonald’s
Getting “Up Close” and personal with McDonald’s next generation of consumers
Univision
Building the world’s largest dedicated Spanish-language streaming service
Global Hotel Alliance
Creating a truly relational loyalty brand with customers at the heart of the process
Monster
Helping Monster reemerge as a major player in the job search space
We have worked with lots of consultants, but no one has come in and understood our culture and our processes faster than C Space.
John Krier, VP of Service Solutions and Customer Experience, Breg
Our latest thinking
Insights in the Age of AI
The unbridled evolution of generative AI is disrupting the world as we know it. To uncover what insights professionals need to know about implications for the future of our practice, we talked to 45 insights leaders.
Risk-Proof Your Futures Strategy
Stay ahead with more humans and fewer robots. Three critical principles on how co-creating with customers can make your foresight strategy more inspiring, relevant and actionable.
Let’s Elevate More Voices Together
How can we as insights leaders bring the voices of all customers to the organization? Here’s an easy way to move your team forward on their DEI journey and ensure action and impact.
