Since 2000, we have been building customers into the ways companies work, to create new ways to grow.
We know that companies that act more human outperform the ones who don’t. By working with customers, companies adapt faster, connect deeper and perform better… because they start acting more human. More inspired. More empathetic. And they become more relevant to the people they are trying to serve.
We call this Customer Inspired Growth.
C Space partnered with the Market Research Society (MRS) and 130 client side practitioners to explore & understand how to get the most out of online communities (and the agencies that run them)
Outside In with Charles Trevail takes a look at the strategies and philosophies of the world’s most customer-centric brands. Leaders from business, media, and academia discuss how consumers are changing, and share best practices on how to create a customer-inspired organization.