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Blog

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A man sitting on a wheelchair and using the phone

How to Meaningfully Engage Rare Disease Patients in Research

Traditional research models in the pharma industry often don’t fit the realities of living with a rare disease. Here’s a patient-centric approach for deep, ongoing engagement.

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Woman on phone using AI

Insights on Evolving Consumer Sentiment Toward AI

We’ve spoken with 1,500+ consumers to decode shifting mindsets in the age of agentic AI. Discover what it means for your brand, messaging and innovation strategy.

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Man working at coffee shop table on computer

DIY vs. Full-Service Insight Communities: 9 Things You Should Consider

Choosing between a DIY and a full-service community? Here are important considerations to ensure you’re making the most of your time, energy, focus and investment.

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  • AI and Patient Information-Seeking Behaviors

    How AI Is Changing Patient Information-Seeking Behavior, and What It Means for Healthcare Brands

    AI is reshaping the patient journey, often before brands are even encountered. Explore how insight teams are tracking evolving patient behavior and building trust in a world where first impressions are generated, not delivered.

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  • Reviewing strategic playbooks

    Where Customer Insights Meet Action: The Role of Strategic Playbooks

    Decisions move faster than research decks can keep up. In the moment, teams need clarity, not slides. See how playbooks turn insights into real-time, actionable decisions across marketing, product and CX.

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  • A person using his phone while waiting for the tube.

    How Does Always-On UX Research Help Insight Teams Move Faster and Better Understand Users?

    Continuous access to users allows teams to design with users—not just for them—and make faster, more informed decisions. By involving users throughout the process, teams across product, design and customer experience can iterate efficiently, refine experiences and uncover deeper insights. Learn how.

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  • Patient and Doctor Meeting

    How Can Pharma Leverage Insight Communities to Navigate a Complex GLP-1 Landscape?

    GLP-1 is moving faster than traditional research can keep up. See how pharma teams track real-world patient and HCP shifts, spot emerging signals and make sharper, faster decisions in a rapidly changing market.

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  • A patient and a doctor

    From Listening to Learning: How Can Longitudinal Communities Activate a Strategic Intelligence Engine in Life Sciences?

    In life sciences, decisions don’t stand still and neither do patient and HCP experiences. Longitudinal research studies help teams move beyond one-off snapshots, revealing how beliefs, behaviors and unmet needs evolve over time and turning ongoing engagement into a living source of strategic intelligence.

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  • Friends cooking together

    How Can Teams Innovate Smarter Under Pressure in 2026? Three “Innovation Recipes” That Actually Work

    Innovation teams are under pressure to move faster, spend less and deliver more while navigating AI hype and endless trends. Learn how leading teams stay focused on real customer needs, avoid “shiny object” syndrome and apply practical principles to innovate smarter.

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  • CPG and retail consumer trends

    Agents and Agency, Two Forces Reshaping CPG and Retail in 2026

    In this expert interview, leaders unpack how AI-driven shopping agents and agency innovation are transforming CPG and retail. The result is a shift in how products are discovered, chosen and purchased, shifting power from traditional touchpoints to intelligent systems that act on behalf of consumers and brands alike.

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  • People waiting for metro train in London

    How Can Insight Communities Build Real Human Connection Between People and Brands?

    Brands need to get close to complex consumer choices, ongoing, by creating space for real people to tell brands directly what they think and feel. Insight communities help brands understand how to genuinely help, not just guess—grounding decisions in real experiences rather than assumptions. With more signal and less noise, brands have the opportunity to listen more intently and build relationships rooted in trust. Read more to explore how communities help brands stay close to customers.

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  • App Developer Coding

    How Can Insight Communities Help Earn Developer Trust and Improve Engagement with Technical B2B Audiences?

    Technical audiences don’t respond to traditional research. Learn how insight communities build developer trust through technical fluency, ongoing engagement and credible dialogue—turning hard-to-reach B2B audiences into partners in innovation and growth.

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C Space is the world’s leading market research online community, customer strategy and innovation agency, putting relationships at the heart of business to drive growth. Since joining Escalent Group in 2023, we’re now a team of 1,600 researchers, data scientists, moderators, creatives, developers and UX professionals.

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