Experts in customer-centric research & growth

For more than 25 years, our leadership team has been at the forefront of innovation in customer relationships. These are the minds behind the first insight communities and co-creation practices that redefined the research industry—and they continue to lead the way. Today, they’re pioneering new ways to connect people and brands, driving better decisions through deeper human understanding, cultural fluency and agile insight.

Client team

Jennifer Adams

Insight Community Excellence

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Laurie Bae

Technology Communities

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Zoë Carter

EMEA Communities

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Arjun Chawla

Technology Communities

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Nick Coates

Strategy & Innovation

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Claire Kennard

Client Services, EMEA

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Kristin Masoud

Health Communities

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Jennie Miller

Financial Services Communities

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Alan Moskowitz

Consumer & Retail Communities

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Dave Savage

Consumer & Retail Communities

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Brie Schwarz

Technology Communities

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Sarah Timmings

Strategic Consulting Services

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Kornelia Wong

Client Services

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Executive team

Christopher Barnes

President, Escalent Group

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Tom Finocchio

Chief Financial Officer, Escalent Group

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Abhinav Kothari

Chief Information & Technology Officer, Escalent Group

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Laura Lopez

Chief Human Resources Officer, Escalent Group

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Todd Mundorf

Chief Operating Officer, Escalent Group

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Kisha Payton

Chief Belonging & Inclusion Officer, Escalent Group

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Melissa Sauter

Chief Executive Officer, Escalent Group

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Lisa Viselli

Chief Marketing Officer, Escalent Group

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