Driving growth through customer relationships

We are the pioneers of insight communities. For more than 25 years, we’ve helped global brands make business more human—through customer advocacy, customer-centric innovation and authentic, lasting relationships.

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An Escalent Group company excelling at insight communities

As part of Escalent Group, we’re a team of 1,600 researchers, data scientists, moderators, creatives, developers and UX professionals. We put the power of our customer expertise, Escalent’s industry expertise and Hall & Partners’ brand expertise at your fingertips.

C Space created the first insight communities—and we’re still redefining what’s possible. In a world of synths and bots, our communities preserve confidence in valid, representative human beings, giving you always-on access to real people–people you get to know really well who share what they really think over time to provide an invaluable longitudinal view. Our approach combines customer strategy with innovation consulting to drive measurable business impact. And we work across industries to connect the right people to the right problems, unlocking faster, deeper, more meaningful insight.

We’re not just doing research—we’re building relationships. Our online research communities and global market research teams cultivate ongoing dialogue, so brands can move beyond transactional data to uncover human truths. That’s what makes our customer strategy different—and powerful.

Relationship experts, business builders

Stronger relationships build stronger businesses. And the foundation of any good relationship is trust. We know our community members as people: They call us, they text us, and they trust us to represent their voice.

That belief shapes everything we do. Through inclusive recruitment and creative engagement, our online research communities reflect real people and lived experiences—so your decisions reflect reality, not assumptions.

Our diverse team thrives on collaboration. We co-create solutions with you and alongside your customers to help you lead in global consumer trends, customer-centric innovation and sustainable growth.

With C Space, customer advocacy isn’t a buzzword—it’s a business advantage. We help brands listen better, think smarter and act with empathy and speed. The result? Bold decisions, guided by customers and backed by insight.

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Check out the awards we’ve received

  • 2023
    Qualitative Research Impact Award
  • 2023
    Best Places to Work
  • 2022
    Best CEOs for Diversity
  • 2022
    Best Companies for Career Growth
  • 2021
    Healthcare Research with Nuffield Health
  • 2021
    Top 25 Best CEOs for Women with Jessica DeVlieger