Member Agreement/Terms and Conditions
have been invited to participate in an online market research project (the
“Community”) conducted by C Space Corporation Limited (“C Space” or
“we”) on behalf of its client (“Sponsor”). For more information about
C Space, see its website at cspace.com.
For more information about the Sponsor, please refer to your Community. In some
Communities, the Sponsor will remain anonymous.
order to participate in the Community, we ask that you read, understand and
agree to the important Terms and Conditions below, as these Terms govern your
access to, use of, and participation in the Community. If you have any
questions about them or don’t accept them, please contact our customer services
department whose details appear in paragraph 24 of these Terms and Conditions.
Your Community Account
You will need to register with the
Community in order to use its principal functions. Your access to the Community
is permitted on the basis that:
you use your username and password; and
provide correct, current and complete information about yourself when
Please do not share your Community login
credentials with anyone. You received your invitation to participate in the
Community based on specific criteria and the invitation was meant for you only.
Your inclusion in the Community was based on information you have provided that
meets Community selection criteria. C Space may terminate your access to the
Community or to your account without notice to you at the discretion of C Space
or the Community Sponsor, including (but not limited to): (i) if you share your
Community access information with anyone; (ii) if you misrepresent information
relevant to the Community selection criteria; (iii) if you violate the
Community Code of Conduct (below); (iv) if the market research goals of our
Sponsor change; (v) if you fail to participate actively in Community
activities; or (vi) if you fail to comply with any of these Terms and
You are entitled to terminate your
account with us at any time by notifying us through the appropriate account
management screens. If you terminate your account, please note that Your
Content (as defined in paragraph 5) published on the Community will still be
visible to others on the Community, and we may continue to display Your Content
on the Community unless you request in writing that we remove it, in which case
paragraph 25 will apply.
We may withdraw your access to the
Community and/or your account at any time and for any reason and we will not be
liable for any resulting loss of damage to the fullest extent permissible in
Community Code of Conduct
On certain parts of the Community, you
may be invited to submit materials for publication on the Community and/or use
by C Space in accordance with these Terms and Conditions (“Your Content“).
The Community Code of Conduct governs
your participation in, and use of, the Community. The Code of Conduct is
designed to ensure the Community is a safe and comfortable environment for all
members. If you violate the Code of Conduct, your Community account may be
suspended or terminated. The provisions of the Code of Conduct are as follows:
participating in the Community, you will respect the rights of the other
members to use the Community as it was intended.
will only access the Community if you are a member of it.
or anyone in your household or immediate family cannot work for a market
research company. There may also be other employment exclusions represented in
the recruitment screener for your Community. These exclusions exist so that C
Space and/or its Sponsor can meet specific research goals and are not included
for any discriminatory purpose. You agree to respond accurately to such
will not upload, post or otherwise distribute any other member’s personal
information through the Community.
will not violate or infringe any Rights (as defined in paragraph 10) of third
parties and you will not violate any applicable laws or regulations. We
appreciate that you may not be an expert in Rights, but by way of example:
Content must not include music unless you have written the music yourself or have
a licence from the person who wrote and recorded the music; or
Content must not contain any identifiable brands or logos other than Sponsor
brands or logos.
must have the express consent of any individual featured in Your Content to the
use of their image and/or voice in accordance with the permission you grant to
us below. If you do not have their consent, you must not submit any content
featuring that individual to the Community.
Content must not contain any material which is or may reasonably be considered
to be threatening, defamatory, obscene, indecent, offensive, pornographic,
abusive, liable to incite racial hatred, discriminatory, menacing, scandalous,
inflammatory, blasphemous, or in breach of confidence.
will not post any of the following: material that advocates illegal activity;
material that restricts or inhibits any other user from using the site;
material that contains a virus or other such component; advertising or any form
of commercial solicitation; or copyright-protected files.
will not copy or download any material from the Community unless instructed to
do so by a Community facilitator.
The privacy of your personal data is important to us.
details of how your personal data is held and processed.
As a member of the Community, you may
have access to ideas or information that are and should remain confidential.
Please do not share confidential ideas or information with anyone, unless we
tell you otherwise or disclosure is required by local law. If confidential
information is released, we may have to remove the Community member(s) who
released the information, or we may have to shut down the Community entirely.
Material that You Share with the Community
By agreeing to these terms and
participating in the Community, you irrevocably assign to C Space all rights in
any expressions of ideas that you provide during your participation in the
Community. All comments, suggestions, graphics, expression of ideas (including
the expression of product and advertising ideas), and other information or materials
you submit, post, upload, or otherwise provide to C Space through the Community
will become and remain the exclusive property of C Space, including any future
rights associated with such submissions, even if these Terms and Conditions are
later modified or terminated. This means that you disclaim any proprietary
rights in such submissions, and you acknowledge C Space unrestricted right to
use and/or assign or otherwise transfer them (or materials or expression of
ideas similar to them) in any medium, now and in the future, without notice,
compensation or other obligation to you or any other person.
Intellectual Property Rights
The Community and all information,
images, photographs and other content displayed on the Community (“Material(s)”) are protected by certain
rights. These rights include all patents, rights to inventions, copyright and
related rights, moral rights, trademarks and service marks, business names and
domain names, goodwill and the right to sue for passing off or unfair competition,
rights in designs and all other intellectual property rights, in each case
whether registered or unregistered (“Rights“).
These Rights either belong directly to C Space or are licensed to us from their
respective owners or licensors.
You may only view, print out and use the
Community and the Materials for your own personal, non-commercial use. We
expressly reserve all Rights in and to the Community and the Materials and your
use of the Community and Materials is subject to the following restrictions.
You must not:
any copyright or other proprietary notices contained in the Materials;
any Materials from the Community in any manner that may infringe any of our
Rights or the Rights of a third party; or
modify, display, perform, publish, distribute, disseminate, broadcast, frame,
communicate to the public or circulate to any third party or exploit the
Community and/or the Materials in any way, including for any commercial
purpose, without our prior written consent.
Any use of the Community or the
Materials in a manner not expressly permitted by these General Terms may
constitute an infringement of our Rights or the Rights of our licensors. We and
our licensors reserve the right to exercise all rights and remedies available
in respect of any infringement of Rights in the Community or the Materials
accessible on it.
By uploading Your Content to the
Community, you hereby grant C Space and the Sponsor and their designees,
together with users of the Community an
irrevocable non-exclusive licence (which is unlimited in time) to view and use
Your Content without restriction, including for commercial and market research
Release and Waiver
You further agree to release and waive
all claims against C Space and the Sponsor with respect to any intellectual
property or other proprietary rights, rights of privacy and publicity, rights
of attribution, or any other liability under the applicable laws. You agree to
indemnify and keep indemnified C Space and the Sponsor from all claims,
actions, damages, costs, judgments, penalties or expenses of any kind
whatsoever (including reasonable legal fees except as provided herein), which
may be obtained against, suffered by, or imposed upon C Space, the Sponsor,
and/or their officers, directors, agents or affiliates as a result of any claim
for its use of any information you provide through the Community that breaches
the intellectual property rights of any third party or that is confidential or
protected by the laws of any jurisdiction.
Reliance on the Information on the Community
The information published on the
Community is for general information purposes only and therefore you should not
rely on it and we expressly exclude any liability for any loss or damage
arising from your reliance on any information available on the Community to the
fullest extent permissible by law.
We recommend that you take further
advice or guidance before taking any action based on the information contained
on or generated by the Community.
Third Party Sites and Applications
Your participation in your Community may
require use of mobile device services, including data and/or messaging
services. Please be aware that your normal carrier’s rates and fees, such as
text messaging fees or data usage fees, will apply and C Space is not
responsible for any charges that may be incurred by you during participation in
any mobile device-based Community.
The Community may include links to third
party sites or services, including links added by Community members. The links
are contained within the Community for informational purposes only. If you
access any of the links to Internet sites, content, or videos that are
accessible through the Community but are maintained by third parties, you do so
at your own risk, and C Space and the Sponsor are not responsible for their
contents, or how they treat your personal information.
At the Community Sponsor’s discretion,
the Community may include the option to integrate or associate your C Space
account with third party services, including social media applications such as
Facebook®. If this is the case in the Community, C Space will provide you with
instructions for (a) linking your Community Account to your social media
account and (b) terminating the link between your Community Account and your
social media account. If this option is available and you choose to integrate
your C Space account with third party services or social media sites, C Space
may no longer be able to control who sees or who can access the information
associated with or shared through your linked account. Instead, the use of your
information and content you share through social media sites will be governed
by the privacy policies and privacy settings associated with your social media
account. The posting of content and/or information to any third party site or
through any third party service is at your own risk and outside these Terms and
Conditions. Our Services do not and cannot control the posting of content or
sharing of information by any user to third party sites, including any social
To the extent the Community uses or
links to third party sites, applications or services, your use of such sites,
applications or services may also be governed by the privacy policies and terms
of use of the third party sites and/or applications. We encourage you to review
any privacy policies and other agreements that may be applicable to your use of
any such third party sites and/or applications.
C Space and the Sponsor are not
responsible for the use of your information by these third parties and C Space
makes no guarantee that such third party sites or applications are free from
computer viruses or malware. C Space and the Sponsor expressly disclaim all
liability for any losses, costs or expenses that you suffer as a result of your
use of these third party sites, services and/or applications.
The Community is a venue through which
members can participate in an interactive and vibrant online community. Because
of the interactive nature of the Community, the information and materials
posted in the Community by Community members is not controlled or pre-approved
by C Space or the Sponsor. Any information or material placed online by
Community members, including advice and opinions, are the views and
responsibility of those who post the statements and do not necessarily
represent the views of C Space or the Sponsor. C Space and the Sponsor do not
endorse, support, sanction, encourage, verify, or agree with the comments,
opinions, or statements posted within the Community. You agree that the C Space
and the Sponsor are not responsible, and shall have no liability to you, with
respect to any information or materials posted by others.
No Duty to Monitor and Take Down Procedure
C Space and the Sponsor are not
responsible for content provided by others, including Community members, and we
do not have any obligation to pre-screen content posted within a Community. C
Space and/or the Sponsor have the right, but not the obligation, to refuse to
post, redact or delete any content for any reason. C Space and the Community
Sponsor are not responsible for any failure or delay in removing material.
If you have an enquiry or complaint
about the Community, you should contact our customer services department at firstname.lastname@example.org and
we will try to answer your enquiry or resolve any complaint as soon as
If you wish to request us to stop using
any of Your Content at any time, you should notify us by emailing email@example.com setting out details of Your Content (the “Notified Content“) and, for Notified Content published on the
Community, where it can be found on the Community. We will endeavour to respond
promptly and to endeavour to cease using the Notified Content.
If you have good reason to believe that
any Materials posted by other users do not comply with the Community Code of
Conduct, then you should notify us by emailing us at firstname.lastname@example.org.
Where we receive notification that
Materials posted by other users do not comply with the Community Code of
Conduct, we will endeavour to investigate promptly. Whilst we are investigating, we reserve the
right to remove the affected Materials immediately from the Community.
C Space and the Sponsor value your
participation in the Community. In appreciation for sharing your views and
perspectives, we may offer certain member appreciation programmes to members
from time to time. It is your responsibility to determine the amount of and pay
any taxes or duties associated with the awards you earn. At any time and for
any reason, we may suspend or cancel the member appreciation programme. You can
find out more about member appreciation awards by visiting the Member
Appreciation Plan posting in the Community.
If You Have Questions
Any questions regarding your
participation in the Community should be directed to your C Space Community
Notification of Changes
We reserve the right to and may change
or revise these Terms at any time. Please visit the Member Agreement area each time
you visit the Community to keep up to date with the current Terms. Your use of
and participation in the Community confirms your continuing agreement to the
Disclaimer, Limitation of Liability and Indemnity
You acknowledge that we cannot guarantee
that the Community will:
the same, as we might change or remove it or make access to it subject to
registration or charges;
compatible with all or any hardware or software which you may use;
available all the time or at any specific time;
accurate and up to date; or
error-free or free of viruses, electronic bugs, Trojan horses or other harmful
components and you must take your own precautions accordingly.
You also acknowledge that:
cannot guarantee the speed or security of the Community; and
will not be responsible for any damage or loss you may suffer directly or
indirectly as a result of any virus attack that can be traced to the Community
to the fullest extent permissible by law.
the extent permitted by law, we exclude all conditions, warranties,
representations or other terms which may apply to the Community or any
Materials on it, whether express or implied
are only liable to you in connection with your use of the Community for losses
which you suffer as a direct result of our breach of these Terms and
Conditions. We shall not be liable for any indirect, special, incidental or
consequential damage or loss or for any business losses that you may incur,
including but not limited to lost data, lost profits or business interruption.
are not liable for any materials posted by other users and which are available
on the Community. In the event that you believe such materials infringe any
intellectual property rights, or are illegal, then you should contact us your C
Space Community facilitator.
We do not exclude our liability (if any)
to you for:
injury or death resulting from our negligence;
or fraudulent misrepresentation; or
matter for which it would be illegal for us to exclude or to attempt to exclude
We reserve the right to remove from the
Community, without notice and at our sole discretion, any content that we
consider inappropriate for the Community. We may also ban, block or delete any
user accounts if, according to our sole judgement, their owners or Users have
infringed the Agreement or any relevant House Rules or are using our service in
a manner that we consider inappropriate.
If any part of this Agreement shall
become void or invalid by virtue of law or government order, the remaining
parts remain valid and enforceable and the void or invalid provision(s) shall
be replaced by such valid provision(s) reflecting most closely the commercial
intentions of this Agreement.
Applicable Law and General Provisions
These Terms and Conditions and
any disputes arising under or related to these Terms and Conditions (whether
in contract, tort (including negligence), statute or otherwise) will be
governed by the laws of England & Wales. Any legal actions, suits or
proceedings arising out of these Terms and Conditions, whether in contract
or tort (including negligence, statute or otherwise), will be brought
exclusively in the courts of England & Wales, and you hereby accept
and submit to the personal jurisdiction of these courts with respect to
any legal actions, suits or proceedings arising out of these Terms and
You may not assign, sub-license or
otherwise transfer any of your rights under these General Terms.
If any provision of these General Terms
is found to be invalid for any reason, the invalidity of that provision will
not affect the remaining provisions of these General Terms, which shall remain
in full force and effect.
Failure by either of us to exercise any
right or remedy under these General Terms does not constitute a waiver of that
right or remedy.