Putting relationships at the heart of business through insight communities

We know stronger relationships build stronger businesses. That’s why we leverage insights from online communities to build the best relationships with our clients. It inspires us to foster deep, culturally intelligent connections between people and brands that lead to better customer engagement and experiences and durable business growth. Through trusted relationships and the power of insight communities, we change what our clients do, not just what they know.

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Expect strategic market research online communities from trusted partners

In today’s environment, brands need to learn to give as much as they seek to get. Thriving brands invest in their most valuable customer relationships, strategically, intentionally and confidently to deliver an unforgettable brand experience.

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We’re trusted by the best brands

Working with C Space, we came up with a novel approach. What if we met our customers as people, not as data, in an engaging way that captivated the team and taught them at the same time.

Matt Cahill, Senior Director, US Consumer Insights, McDonald's

Insight consultants blending customer understanding and strategy to grow smarter, sharper brands

Audience 
Understanding

Dig into key behaviors, identify core audiences and create personas to help you connect with confidence.

Market Opportunity & Growth

Uncover real needs and unmet demand, unlocking the strongest opportunities to grow your brand.

Brand & Marketing Strategy

Define your position, shape messaging and track performance, so your strategy lands with impact.

Customer
Experience

Explore how people engage with your brand to design meaningful moments and lasting loyalty.

Innovation

Collaborate with customers so what you launch is truly wanted, widely embraced and built to stand out.

We have worked with lots of consultants, but no one has come in and understood our culture and our processes faster than C Space.

John Krier, VP, Service Solutions & Customer Experience, Breg

We’re helping our clients understand, manage and grow the relationships that matter most

Partnering with Colgate to Co-Create Impactful Communications with Patients and Professionals

Find out how Colgate worked with C Space to co-create patient- and professional-focused communications, using community-driven insights to ensure clarity, inclusivity and impact.

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Engage and Inspire Employees to Drive Customer-Centricity Through Insight Communities and Employee Engagement

Looking to inspire employees and strengthen a customer-centric culture? See how C Space helped Bupa engage 600 employees through live customer panels and insight communities that sparked empathy, action and cultural transformation.

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Transforming Digital Cardholder Experiences for a Leading National Bank Through Continuous Customer Engagement and Experience Research

Looking to align digital innovation with real customer needs, a leading national bank partnered with C Space to launch a communipanel—enabling ongoing engagement with credit cardholders and guiding the development of impactful digital experiences.

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Our latest thinking

Woman on phone with AI
Blog

Insights on Evolving Consumer Sentiment Toward AI

We’ve spoken with 1,500+ consumers to decode shifting mindsets in the age of agentic AI. Discover what it means for your brand, messaging and innovation strategy.

Group of Gen Z walking the streets together
Event

How New Balance Walks the Line Between Legacy and Trend

At TMRE on 10/28, learn how New Balance tapped into global insight, local nuance and always-on community with C Space to stay in step with the future.

Customer Inside Report Cover and Interior View
Report

Building the Next Generation of Insight Communities

To mark 25 years of insight communities, we’ve reimagined our most popular guide to explore where insight communities have been, and where we’re taking them next.