Curious what insight communities can do for you?

BOOK A CONSULT

Turn customer closeness into growth with an insight community

It all starts with people—and our market research online community experts are here to help you connect with them. Through always-on, real-time engagement, we help you uncover deeper customer truths that drive smarter decisions—from shaping brand strategy and testing new ideas to optimizing customer experiences and fueling innovation. Acting as an extension of your team, we bring customer insights, customer-driven innovations and strategic thinking to every step of the journey—turning real human connection into real business impact.

Man on mobile phone

Transform volumes of qualitative and quantitative data into insights at speed

With a C Space Community, you get a unique blend of qualitative insights and quantitative research that helps you stay close to your customers—because in a fast-changing world, closeness is key to staying relevant. We build real relationships to uncover deeper truths, going beyond what people do to understand why they do it—and turn those insights into powerful narratives that inspire teams and drive brand growth.

One size does not fit all for insight communities

Our clients’ needs vary from organization to organization, business unit to business unit and even day to day.

Whether you’re looking to build relationships with new customers or strengthen connections with existing ones, we offer a diverse range of community products—from small to large, point in time to continuous, full service to assisted DIY—all designed to help you engage meaningfully and drive business growth.

No matter which option you choose, each community we build is based on three core principles that ensure excellence, impact and client satisfaction: Real People, Mutual Trust and Value Exchange and the C Space Way, a proprietary method that drives deeper engagement than anything you’ll find in the market.

Here are four ways to connect, four ways to grow:

Pop-Up Space Icon

Pop-Up Space

When you need a private, focused, intensive collaboration with your chosen audience that solves for a specific objective or predefined project with speed and scale.

Community Icon

Community

When you want a private, flexible, longitudinal relationship with your chosen audiences that can power multiple projects at once and/or ad hoc needs as they arise.

Shared Community Icon

Shared Community

When you need a question or series of questions answered by one of our already empaneled audiences, including: developers, financial advisors, pet owners, and/or gen pop.

Communipanel Icon

Communipanel

When you seek a private, efficient, ongoing connection with your chosen audiences, at scale, to power on-demand, primarily quantitative research needs as they arise.

Woman on desktop using C Space Online Community

Get customer-inspired solutions from real, invested community members

C Space online communities are built for real connection. Our insight community experts recruit thoughtfully, with our Cultural Advisory Group ensuring inclusive voices across health and life sciences, financial services, retail and technology. Unlike traditional panels, members engage deeply—unlocking insights that inspire action and open new opportunities for growth.

Expect award-winning deliverables that fuel customer innovation as part of our market research online communities

We turn customer insights into creative experiences that inspire action. From McCormick’s immersive “Flavor the Moment” to a custom TV series for McDonald’s to co-creating patient care with Mayfair Diagnostics—our work moves hearts and minds. Because with us, insights don’t sit in slides—they drive real, brand-changing impact.

Young woman with pink hair on phone

An agile customer insight platform built for engagement

C Space’s insight community technology isn’t just smart—it’s human. Our community platform delivers better customer insights faster, through inclusive, frictionless experiences. Enlyta, our brand intelligence platform, makes it easy to explore data, build charts and stories, and take action with AI-powered search and summarizing. AI enhances what we do—but our experts stay in the driver’s seat. In short, we know what works. We know what doesn’t. And we never stop evolving our communities to help your business grow.

Let’s talk about your customer insight needs

Get 24/7 access to invested customers who give you the competitive edge your business needs through C Space online communities.

Our latest online community thinking...

Value Report Cover and Interior View
New Report

How to Build Back Consumer Trust in Brands

In our latest study with Visa and Hall & Partners, Value: Relationships Under Duress, we explore the effects of economic strain on consumer behavior and the enduring societal shifts with over 600 consumers across nine markets.

Woman working in home office
Insight Leader Lens

5 Ways to Measure the ROI of Insights Communities

We spoke to over 250 insight practitioners from Walmart, Pinterest, McDonald’s, IKEA, Mondelez and more to learn how they are measuring ongoing impact for stakeholders and the larger business. Here are the key takeaways.

Customer Inside Report Cover and Interior View
New Guide

The Next Generation of Insight Communities

Our guide distills customer insights from cross-sector leaders to help you reach hard-to-access audiences and build deep, culturally intelligent brand relationships. See how our 25 years of community expertise can help global leaders.

We’re helping our clients understand, manage and grow the relationships that matter most. See our case studies.

Transforming Digital Cardholder Experiences for a Leading National Bank Through Continuous Customer Engagement and Experience Research

Looking to align digital innovation with real customer needs, a leading national bank partnered with C Space to launch a communipanel—enabling ongoing engagement with credit cardholders and guiding the development of impactful digital experiences.

SHOW ME MORE

Taking Customer Experience to New Heights for a Major International Airline with an Insight Community

As a trusted partner with multi-market research experience and deep travel industry expertise, C Space connected our client with their most loyal customers, informing the airline’s business strategy and plans for growth.

SHOW ME MORE

Staying Ahead in a Fast-Moving Environment: How an Insight Community Provided a Leading Fintech with a Direct and 24/7 Line to Customers

Faced with growing demand for fast, high-quality B2B insights, a leading fintech partnered with C Space to build a custom global research community tailored to their evolving needs.

SHOW ME MORE