Strategy Consulting
Reveal strategic opportunities for mutual value
The best solutions create value for your business and the customer. Learn how our Strategy Consulting team identifies your customers’ needs and delivers powerful insights to create lasting relevance and drive commercial results.
Harness the power of Strategic Consulting for lasting customer connections and business growth.
Relationships between brands and customers are changing – and brands must cultivate ongoing connections with customers, clients and colleagues to deliver ongoing value and maintain relevance in today’s environment.
C Space’s Strategy Consulting team has the industry expertise, customer-centric disciplines and core skills to help inspire loyalty and grow your brand. We will help you build momentum for change, create long-term value and thrive in a dynamic world, so you achieve sustained, profitable growth. Simply put, we elevate your brand’s future with real Strategy Consulting.
If you’re unsure where to start and how to utilize Strategy Consulting across your team and/or organization, C Space can help you with a custom plan of action.
We’re trusted by the best brands to create deep, iterative connections with the diverse audiences our clients serve.
Our Strategy Consulting helps brands adopt…
Brand-driven strategies that surface functional and emotional needs
To build relevance and a winning marketing strategy with customers, brands must know how to show up in the moments that matter. C Space’s insight professionals identify customer needs forensically, so our clients can nail critical jobs to be done. See how we do it with CXC.
Customer-centric strategies that spot gaps in meeting those needs
Relationship demand honest, the perspective to recognize our good and bad habits. We take stock. At C Space, we use methods, including Online Community, to see things in the context of customer emotions. We spot the gaps and barriers to growth, so brands can take full advantage of opportunity areas.
Relationship strategies that pave a path for continued business growth
Relationship Thinking ℠ is a growth mindset. But sustainable growth is only possible through building deeper connections and mutual value. C Space diagnoses your customer relationship status and helps create strategies for developing authentic relationships.
We’re helping our clients understand, manage and grow their businesses using Strategy Consulting. See our case studies.
Uber
We developed an actionable and quality-controlled brand experience strategy with global riders to drive repeat business.
Neiman Marcus
We partnered with Neiman Marcus to co-create strategic solutions for a more progressive brand platform with the next generation of luxury shoppers.
Breg
We identified consumer relationship drivers in a seemingly functional experience that gave Breg the edge it needed in the marketplace.
Strategy Consulting with the C Space touch.
8+ years of assessing the strength of relationships between brands and their customers globally via our Customer Experience Code System.
Relationship-specific drivers from strategy to execution that create actionable roadmaps to forecastable revenue growth.
Our featured Strategy Consulting thinking.
A CUSTOMER INSIDE GUIDE
Navigating an ever-changing world through Online Communities.
What does it take to make the most of Online Communities? Including input and guidance from over 185 client-side practitioners, we have created a practitioner’s guide for experienced and new community users to paint a picture of the current community landscape along with the ways to maximize the impact of your work.
INSIGHT LEADER LENS
How to make the case for prioritizing inclusive research.
We ran a Better Why Peer Connection with insight leaders across industries to discuss how prioritizing the voices of customers we’ve underserved can help future-proof businesses. Here are important takeaways and practical strategies for making inclusive research a must for key stakeholders.
THE BETTER WHY REPORT
A guide to translating customer needs into business imperatives.
We interviewed over 100 market leaders from global brands to hear their perspective on how the world of insights is evolving. In this report, understand the strategic steps necessary to tackle this moment of accelerated change and how to translate customer needs into business imperatives.
