Expect strategic market research online communities from trusted partners.
You get an army of multi-lingual experts — from account teams and researchers to creatives and tech pros — who act as an extension of your team to lighten your load and develop deep customer relationships. Together, we craft purpose-driven strategies that align with your business goals.
We help businesses thrive in the relationship economy through the power of C Space Online Communities.
In today’s environment, brands need to learn to give as much as they seek to get. Thriving brands invest in their most valuable customer relationships, strategically, intentionally and confidently.
Stronger customer relationships build stronger brands. We can prove it.
The CXC System has been validated by over 8 years of research and insights. Customer-inspired and human-centric, it quantifies the strength and quality of customers’ relationships with brands and has a built-in typing tool that lets us segment customers by different relationship types, or statuses.
Working with C Space, we came up with a novel approach. What if we met our customers as people, not as data, in an engaging way that captivated the team and taught them at the same time.
Matt Cahill, Senior Director, US Consumer Insights, McDonald’s
We’re trusted by the best brands.
Our team of 400+ insight consultants bring the right mix of audiences, approaches and experts to meet you and your customers where you are.
NEW STUDY
How to build back consumer trust in brands.
In our latest study with Visa and Hall & Partners, Value: Relationships Under Duress, we explore the effects of economic strain on consumer behavior and the enduring societal shifts with over 600 consumers across nine markets.
We’re helping our clients understand, manage and grow the relationships that matter most. See our case studies.
McDonald’s
Transforming McDonald’s innovative brand strategy with their next generation of consumers
Univision
Building the world’s largest dedicated Spanish-language streaming service through customer insights
Global Hotel Alliance
Reinventing GHA’s loyalty program by keeping brand-customer relationships at the heart of the process
Monster
Reassessing Monster’s customer segments to help them emerge as a major player in the job search space
We have worked with lots of consultants, but no one has come in and understood our culture and our processes faster than C Space.
John Krier, VP of Service Solutions and Customer Experience, Breg
Our latest thinking.
The unbridled evolution of generative AI is disrupting the world as we know it. To uncover what insights professionals need to know about implications for the future of our practice, we talked to 45 insights leaders.
Four ways climate is hitting insights – and what you can do with customers to change business impact for good.
Gen Z is officially the first generation where those identifying as “white” are in the minority. How do you ensure you’re staying relevant?
